Privacy Policy.

Last updated: [pending client legal review]

Overview

Greco Ventures LLC ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit getmistercandle.com (the "Site").

Information We Collect

Information You Provide

When you place an order, create an account, or contact us, we collect information such as your name, email address, postal address, phone number, payment information, and order history. This allows us to process your purchase, send order updates, and respond to inquiries.

Automatically Collected Information

When you browse the Site, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, pages visited, time spent on pages, and referring URL. This helps us understand how visitors use the Site and improve the user experience.

Third-Party Information

We may receive information about you from third-party services we use, such as payment processors, shipping providers, and analytics platforms. These third parties are contractually obligated to use your information only as necessary to provide services to us.

How We Use Your Information

Processing orders and payments
Sending transactional emails (order confirmations, shipping updates, receipts)
Providing customer support and responding to inquiries
Improving the Site and our services based on user behavior and feedback
Sending marketing communications (with your consent)
Detecting and preventing fraud and unauthorized access
Complying with legal obligations and enforcing our Terms of Service

Cookies and Similar Technologies

We use cookies and similar tracking technologies to remember your preferences, track your activity on the Site, and deliver personalized content. You can control cookies through your browser settings.

Essential cookies — required for Site functionality
Analytics cookies — help us understand Site usage
Marketing cookies — used to deliver targeted content and measure campaign effectiveness

Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other news related to Greco Ventures LLC. You can opt out of these communications at any time by clicking the "unsubscribe" link in any email or contacting us at grecoventuresllc@gmail.com.

Transactional and administrative emails (order confirmations, shipping updates) will continue even if you opt out of marketing communications.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

Shopify (our e-commerce platform) — to store customer data and process orders
Payment processors — to securely process payments
Shipping providers — to fulfill and track orders
Analytics services — to understand Site usage
Email marketing platform — to send transactional and marketing communications
Legal authorities — when required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and access controls.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you close your account or request deletion of your information, we will delete it within a reasonable timeframe, except where we are required by law to retain records.

Your Rights

Right to access — you can request a copy of your personal information
Right to correction — you can request correction of inaccurate information
Right to deletion — you can request deletion of your information
Right to opt-out — you can opt out of certain uses of your information

Changes to This Privacy Policy

Greco Ventures LLC may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page.